Frequently Asked Questions

How nice of you to take the time to contact us! Do you have a question about your order? First, check our frequently asked questions below – you might find your answer there. If you don’t find what you’re looking for, feel free to contact us using the details at the bottom of this page.

1. Where is my package?

Once your order is placed, processing takes 1-2 days, and delivery to the United Kingdom takes 4-6 days. If this time has already passed, please contact our customer service.

2. Where can I find my tracking code?

Once your order has been shipped, you will automatically receive a Track & Trace code. Please also check your spam folder, as our emails sometimes end up there. Keep in mind that the Track & Trace link may take some time to activate.

3. How can I track my order?

You can track your order using the Track & Trace number you received via email. Enter the Track & Trace code on our Track & Trace page to check the delivery status. This can be done on the Track My Order page.

4. I am not satisfied with my package

Please visit our Refund Policy page for information on how to return your package.

If you don’t find an answer to your question, you can always contact us:

 

Business Contact

E-mail: info@rhinokalhoty.com

Contact page:
www.rhinokalhoty.com/pages/contact

Our customer service is available from Monday to Friday from 9:00 AM to 5:00 PM